Electricity Distribution Utilities are the interface with the end consumer. Typically a distribution network that might be radial / ring type, includes meduim-voltage / low voltage power lines, substations, distribution transformers and billing meters. These help to deliver quality power to commercial / industrial / residential consumers and bills them according to their usage. Efficiency improvements for a distribution utility is envisaged through Automation / remote monitoring of equipments, high Customer Satisfaction and billability. Consumer billing applications are complicated through the sheer number of consumers catered to by a distribution utility. Communication channels, protocols and associate devices are key in distribution systems to ensure smooth, secure and reliable updation of data to a central control station from where billing applications might be running. Key performance indicators include Fault localization and restoration time, System Average Interruption Frequency Index (SAIFI), System Average Interruption Duration Index (SAIDI), Customer Average Interruption Duration Index (CAIDI) and customer satisfaction index. An Automated Meter Reading system that is integrated with the Distribution Automation and Management System for customer delight and Bidirectional communication is further seen today as a requirement for enabling demand response and customer participation to make the smart grid a reality.
Kalkitech solutions for Distribution utilities includes: